FREE ADD-ON SERVICE FOR YOUR CLOUD-COMPATIBLE BLACKVUE

See what your dashcam sees remotely — Receive impact alert Push Notifications — Save footage to the Cloud and do much more!

Compatible Models

ME AND MY CAR. CONNECTED.

REMOTE LIVE VIEW, PUSH NOTIFICATIONS, REMOTE BACKUP AND PLAYBACK, ETC.


What is BlackVue Cloud?

State-of-the-art dashcam technology meets Cloud ubiquity.

Push Notifications, real-time video and GPS-tracking, Cloud backup, the possibilities are endless. BlackVue Cloud is all about using your dashcam to its full potential, so that you and your car are always connected.

How does it work?

Cloud Dashcam + Internet Connection + BlackVue App/Viewer

Taking advantage of a mobile or car-embedded Internet connection and a BlackVue dashcam, BlackVue Cloud connects you to your car through the Cloud. Using the BlackVue App on your smartphone or tablet, you see in real time where your car is located and what is happening around it.

How can BlackVue Cloud benefit you?

Individual? Taxi/rideshare driver? Business with a fleet of vehicles? BlackVue Cloud has something for you.

Individual?

Get notifications to your phone when you parked car is hit.
Check remotely what is happening around your car.

Small business owner? 

Monitor your commercial vehicles on a map in real time and talk to your drivers anytime through the BlackVue App or Viewer.

Company with large fleet? 

With BlackVue Fleet Tracking, track in real time up to 999 vehicles from the palm of your hand or with the BlackVue Viewer.

Packed with Innovative Features

Remote Live View, Alert Push Notification, GPS Tracking, Two-way Voice Communication, Video Backup, Remote
Video Playback, the possibilities are endless.

With BlackVue Cloud, unlock your dashcam’s full potential.

Alert Push Notifications

Receive notifications on your phone when preset events occur. Great in combination with BlackVue’s Parking Mode.

Remote Live View

Remotely monitor your car in real time from anywhere, anytime.

Video Backup / Auto-Upload

Back up videos to  your phone or Cloud storage. Live Auto-Upload: save Event files in real time to the Cloud! Learn More.

Two-way Voice Communication

Talk with people in the car from your smartphone.
The driver can speak while keeping hands on the wheel.

GPS Tracking

Visualize on a map your car’s location and speed.
With any paid Cloud Plan, access 90-days’ worth of GPS data.

Remote Video Playback

Play videos stored in the Cloud or in your dashcam anytime on your smartphone or tablet

Live Auto-Upload

Save a video stream in real time to the Cloud. Protect yourself from break-ins and theft. Learn more.

Event File Auto Upload

Save to the Cloud Event videos—including seconds before trigger—after they happen. Learn more.

Cloud FOTA

Upgrade your dashcam’s firmware easily over the Cloud. Learn more.

Discover our plans

.

Free Plan

Smart Plan

Fleet Plan*

Subscription fee

None

$11.99 /mo (+ $9 per extra dashcam)

$24.99 /mo (+ $15 per extra dashcam)

Max. Dashcams / Account

1

3

999

Users per Account

1

1

Master: 1 - Submaster: 10 - User: 3 (per dashcam)

Live view / Day

10 minutes

Unlimited

Unlimited

Remote Video Playback and Download / Month

100 times

Unlimited

Unlimited

Unlimited

Cloud Storage

5GB

5GB per dashcam

15GB per dashcam

Cloud Storage File Expiration

90 days

360 days

360 days

Push Notifications

YES

YES

YES

Two-way Voice Communication

YES

YES

YES

Live GPS

YES

YES

YES

Email Notifications

YES

Multi Live View (Viewer)

YES

GPS Tracking

7 days

90 days

Geofence Setup (Windows Viewer) & Alerts (Viewer & App)

YES

Event Live Auto upload** (Storage period: 7 days)

2 days

YES

YES

Event File Auto upload*** (Storage period: 7 days)

2 days

YES

YES

Drive Reports***

YES

Video On Map***

YES

DATA CONSUMPTION (ESTIMATES)

When you access Remote Live View from your BlackVue dashcam over the Cloud, your dashcam streams data to the Cloud server, which is then sent to your device.

Use the table below to assess your data needs, based on your Live View usage estimate.
To take best advantage of BlackVue Cloud–including Parking Mode Notifications–the use of a dedicated mobile router is recommended.
Most users can get started with a 4GB data plan from their local mobile operator.

Remote Live View (Real time streaming)

Format D1 (720×480)
Bitrate 600Kpbs (Kilobits per second)
1 minute 4.5MB (Megabytes)
1 hour 270MB (Megabytes)
24 hours 6.48GB (Gigabytes) 

Unlike Remote Live View, which uses a video feed optimized for streaming, Video Backup and Playback use the original video files stored by the dashcam on the microSD card.

You can use the table below to get an understanding of the amount of data needed to back up video files or play back a recorded video.

Model Format Video segment length Quality setting File size*
DR900S-2CH DR750S-2CH Full HD (Front camera) 1 Minute EXTREME 187.2MB
HIGHEST/SPORT 93.5MB
HIGH 78.9MB
NORMAL 63.4MB
Full HD (Rear camera) 1 Minute EXTREME 78.9MB
HIGHEST 78.9MB
HIGH 63.4MB
NORMAL 47.7MB
DR900S-1CH DR750S-1CH Full HD 1 Minute EXTREME 187.2MB
HIGHEST/SPORT 93.5MB
HIGH 78.9MB
NORMAL 63.4MB
DR650S-2CH/ DR650GW-2CH Full HD (Front camera) 1 Minute HIGHEST 76.7MB
HIGH (Default) 61.8MB
NORMAL 46.3MB
HD (Rear camera) 1 Minute HIGHEST 38.6MB
HIGH (Default) 31.0MB
NORMAL 23.4MB
DR650S-1CH/ DR650GW-1CH Full HD 1 Minute HIGHEST 76.7MB
HIGH (Default) 61.8MB
NORMAL 46.3MB

* Actual file size may differ slightly.

Data usage is exactly equal to the Live View data usage (refer to the Live View tab)

Live Auto-Upload saves a real-time video feed from one of your cameras (front or rear/interior) to the Cloud in case of Event (Manually triggered or triggered by the impact sensor). This allows to keep some evidence even in case of theft, as the camera saves the Event to the Cloud in real time in addition to the full resolution video saved on the microSD card.

How to use Live Auto-Upload

Need to Track a Fleet of Vehicles?

Check the BlackVue Fleet Tracking Page

Register multiple dashcams under a single account and enjoy Unlimited Remote Live View, Geofencing, GPS Tracking History and more

APP

Q&A

How to know if my BlackVue is compatible?

Last update: 2018.05.10 (KST).

BlackVue Cloud works with all DR900S Series, DR750S Series, DR650S Series and the DR650GW Series models manufactured after April 2015.

For DR650GW Series owners: to check if your DR650GW Series model is compatible with the service and receive your Cloud security code, follow the next steps.

1. You will need a photo of the product’s serial number and a screenshot of the default SSID, which shows the unit’s MAC address.

2. Serial number: take a photo of the serial number sticker on your product or on the product’s packaging.

3. MAC address: the default SSID of your BlackVue contains its MAC address. In case you changed the SSID, please update the firmware of your BlackVue to the latest version. This will reinitialize the SSID (DR650GW and DR650S Series). On DR750S and DR900S, you can reinitialize the SSID by holding the Wi-Fi/Format button on the side until a voice prompt is heard, release, then apply a short press.

 

iOS/Android: with your BlackVue powered on, take a screenshot of your BlackVue’s network name in your phone’s Wi-Fi connection menu.

4. Send the photo of the Serial Number and the screenshot showing the SSID/MAC address to cs@pittasoft.com.

5. After the confirmation of compatibility, you will be issued a Cloud security code.

6. If your BlackVue is not compatible, our Customer Support team will follow up with you on the modalities of upgrade.

Where to find the Cloud QR code?

On DR750S and DR900S models, the QR code to register your BlackVue to the Cloud is located on a label under the mount. To unmount your dashcam, press the “LOCK” button on the mount and pull on the dashcam while holding the mount.

If your device does not have a QR code on it, or you lost or removed your QR code sticker, you will need a Cloud security code.

In order to get your Cloud security code, please follow the steps in the section above: “HOW TO DETERMINE IF MY BLACKVUE IS COMPATIBLE?”

Quick Starting Guide: Connect your BlackVue to a hotspot

In order to enjoy BlackVue Cloud, you must set up your BlackVue to connect to a Wi-Fi hotspot/router. This hotspot can be your home Wi-Fi, a mobile Wi-Fi hotspot or your car’s embedded connection. Once you are done, you will be able use your BlackVue Cloud account to connect to your BlackVue from anywhere, anytime.

Steps to register a hotspot/router to let your Cloud-compatible BlackVue connect to the Cloud:

With the BlackVue App:
  1. Power your BlackVue dashcam.
  2. Power the Wi-Fi hotspot/router you will pair with your BlackVue.
  3. Connect to your BlackVue in Wi-Fi from your phone’s Wi-Fi settings menu. 
  4. Open the latest version of the BlackVue App.
  5. Go to BLACKVUE WI-FI > Camera settings (Gear icon) > Firmware settings > Cloud settings > Cloud service hotspot settings > Select your Wi-Fi hotspot/router which should appear in the list and fill in the password. Alternatively, you can enter manually the router’s SSID (network name) and password. You can register up to 3 Wi-Fi hotspots. 
  6. Go back until prompted to save and choose save to apply the changes to your dashcam.
With the BlackVue Viewer:
  1. Take out the microSD card from your BlackVue dashcam and insert it in your computer (you might need a SD card adapter or microSD USB reader). 
  2. Open the BlackVue Viewer.
  3. Click on Settings. 
  4. Click on the Firmware tab. 
  5. Click on Cloud. 
  6. Enter your hotspot/router’s SSID (network name) and password (you can register up to 3 hotspots).
  7. Click “Save and Close”

What is included in my Free Account?

The BlackVue app allows you to create a free account easily. Your free BlackVue Cloud account includes the following:

Need more? Check our paid plans.

In the BlackVue app, tap the hamburger  icon in the top-left corner, then select Upgrade Plan.
The available paid plans are Smart 1, Smart 2 and Smart 3, which let you manage 1, 2 or 3 dashcams. All Smart plans include Unlimited Remote Live View and File Download/Playback over the Cloud.

If you would like to upgrade to a Fleet Plan, visit www.blackvuecloud.com (Fleet Plan lets you manage up to 999 dashcams and access exclusive BlackVue Fleet Tracking features).

Want to check your account info?

In the BlackVue app, tap the  icon in the top-left corner, log into your account if you are not already and then tap the  icon to open the Account settings screen, then select Account info.

What app for what firmware?

To access BlackVue Cloud, you must use the BlackVue app, currently available for Android and iOS.

The BlackVue app is compatible with all Wi-Fi-compatible BlackVue dashcams released since 2015.

The BlackVue Legacy app is not compatible with any Cloud firmware.

Note:
On DR650GW models, you may reinstall the Legacy firmware after installing the Cloud firmware.

Want to know more?

Please visit the Downloads page at www.blackvue.com/downloads.

Where is the Cloud server located?

BlackVue Cloud is powered by Amazon Web Services, a world leader in Cloud computing infrastructure and services.

Main server (default): California (USA).

Europe and Africa server: London (UK).

Asia and Oceania server: Singapore.

Full list of countries/territories:

California (US) Server (default):

Default server for territories not listed below.

London (UK) Server ==> Europe/Africa:

Europe territories:
Åland Islands Kosovo
Albania Latvia
Andorra Liechtenstein
Austria Lithuania
Belarus Luxembourg
Belgium Macedonia, the former Yugoslav Republic of
Bosnia and Herzegovina Malta
Bulgaria Moldova, Republic of
Croatia Monaco
Cyprus Montenegro
Czechia Netherlands
Denmark Norway
Estonia Poland
Faroe Islands Portugal
Finland Romania
France Russian Federation
Germany San Marino
Gibraltar Serbia
Greece Slovakia
Guernsey Slovenia
Holy See Spain
Hungary Svalbard and Jan Mayen
Iceland Sweden
Ireland Switzerland
Isle of Man Ukraine
Italy United Kingdom of Great Britain and Northern Ireland
Jersey
Africa territories:
Algeria Gambia Republic of the Congo
Angola Ghana Réunion
Benin Guinea Rwanda
Botswana Guinea-Bissau Saint Helena, Ascension and Tristan da Cunha
Burkina Faso Kenya Sao Tome and Principe
Burundi Lesotho Senegal
Cabo Verde Liberia Seychelles
Cameroon Libya Sierra Leone
Central African Republic Madagascar Somalia
Chad Malawi South Africa
Comoros Mali South Sudan
Côte d’Ivoire Mauritania Sudan
Democratic Republic of the Congo Mauritius Swaziland
Djibouti Mayotte Tanzania, United Republic of
Egypt Morocco Togo
Equatorial Guinea Mozambique Tunisia
Eritrea Namibia Uganda
Ethiopia Niger Zambia
Gabon Nigeria Zimbabwe

Singapore Server ==> Asia/Oceania:

Territories of Asia:
Afghanistan Israel Pakistan
Armenia Japan Palestine, State of
Azerbaijan Jordan Philippines
Bahrain Kazakhstan Qatar
Bangladesh Korea, Democratic People’s Republic of Saudi Arabia
Bhutan Korea, Republic of Singapore
British Indian Ocean Territory Kuwait Sri Lanka
Brunei Darussalam Kyrgyzstan Syrian Arab Republic
Cambodia Lao People’s Democratic Republic Taiwan, Province of China
China Lebanon Tajikistan
Cocos (Keeling) Islands Macao Thailand
Georgia Malaysia Turkey
Hong Kong Maldives Turkmenistan
India Mongolia United Arab Emirates
Indonesia Myanmar Uzbekistan
Iran, Islamic Republic of Nepal Viet Nam
Iraq Oman Yemen
Territories of Oceania:
American Samoa Nauru Samoa
Australia New Caledonia Solomon Islands
Cook Islands New Zealand Timor-Leste
Fiji Niue Tokelau
French Polynesia Norfolk Island Tonga
Guam Northern Mariana Islands Tuvalu
Kiribati Palau United States Minor Outlying Islands
Marshall Islands Papua New Guinea Vanuatu
Micronesia, Federated States of Pitcairn Wallis and Futuna
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